Outbound Sales Agent - Contact Center (Bali Region)

Join Infomedia Nusantara as an Outbound Sales Agent in our dynamic contact center team, based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung). This is a fantastic opportunity for motivated professionals to leverage their sales skills in a fast-paced environment. As an Outbound Sales Agent, you'll be at the forefront of our customer engagement strategy, driving sales and building strong relationships with clients.

Infomedia Nusantara is a leading provider of outsourcing services, known for its innovative solutions and commitment to excellence. Our contact center is equipped with state-of-the-art tools like CRM systems and telephony software, ensuring that you have the best resources to excel in your role. With a team of over 500 employees, we offer a supportive and collaborative work environment where your contributions are valued.

Daily, you'll be responsible for making outbound calls to potential and existing clients, presenting our products and services, and addressing their inquiries. You'll need to be proactive, persistent, and adaptable, as you'll be working with a diverse range of customers. This role is perfect for someone looking to grow their sales expertise while enjoying the beautiful and vibrant lifestyle that Bali has to offer.

📋 Tanggung Jawab Pekerjaan

• Make outbound calls to potential and existing clients to promote our products and services.
• Present our offerings effectively and address customer inquiries and concerns.
• Track and manage customer interactions using CRM systems like Salesforce or HubSpot.
• Achieve and exceed daily, weekly, and monthly sales targets.
• Provide excellent customer service and build strong relationships with clients.
• Collaborate with the team to improve sales processes and strategies.
• Maintain accurate and up-to-date records of all customer interactions.
• Stay updated with industry trends and market changes to enhance sales performance.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in outbound sales or a related field.
• Proven track record of achieving sales targets in a similar role.
• Excellent communication and interpersonal skills.
• Strong understanding of CRM systems and sales tools.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in both English and Bahasa Indonesia.
• Bachelor's degree in Business, Marketing, or a related field.
• Certification in sales techniques or customer service is a plus.

🛠️ Keahlian

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